INTEGRATED REPORT 2020

ABOUT AFROCENTRIC

AfroCentric is the most diversified healthcare company in Southern Africa. We are committed to making healthcare more affordable and widely accessible. Our transformed and integrated service offerings enable us to do this by optimising the healthcare value chain. Recently, we have grown our business through acquisitions to position us as a sustainable and leading healthcare group. By completing the integration of new acquisitions into our business and leveraging the power of technology to transform client service, we are moving closer to achieving our ultimate goal of transforming healthcare.

Snapshot of our performance

               
 

3.8 MILLION lives under our management: (2019: 3.7 million lives)

 

19 client medical schemes in southern Africa (2019: 18 client medical schemes)

 

21.6% revenue growth (2019: 25.7% )

 

5 693 EMPLOYEES (2019: 5 923 employees)

               
 

14.7% return on equity (2019: 13.21%)

 

24.4% increase in operating profit (8.8% increase)

 

LEVEL 1 Broad-Based Black Economic Empowerment (B-BBEE) status

   





OUR LEADERSHIP REVIEWS



  • WHO WE ARE, WHAT WE DO
  • WHERE WE OPERATE
  • INVESTMENT CASE

WHO WE ARE    WHAT WE DO

WHO WE ARE

AfroCentric is a black-owned JSE-listed investment holding company providing services and products to the healthcare sector. The Group was founded in 2008 on the core philosophy of promoting transformation and empowerment.

WHAT WE DO

Our business is focused on making a sustainable impact in the area we know best – healthcare. Through our operating subsidiaries, we increase access to sustainable, affordable and quality healthcare by providing health administration, healthrisk management and a range of complementary solutions across the healthcare value chain to our medical scheme clients and their members. A primary lever in our strategy is to reduce the cost of healthcare.

Why we exist

Where we are going

 

How we will get there

 

What it will require of us

           

Our purpose
Enhancing quality of life

 

Our vision
Transforming healthcare

 

Our mission
To innovate a new integrated model of sustainable healthcare that measurably improves access to quality healthcare

 

Our values

  • Act with integrity and trust
  • Go the extra mile
  • Cultivate uniqueness
  • Thrive together
  • Make a positive difference

WHERE WE OPERATE

WHERE WE OPERATE

We operate in six Southern African countries through the following companies:

 

1. South Africa

Medscheme South Africa
Aid for AIDS
AfroCentric Health
Solutions
Pharmacy Direct
Curasana
Activo Health
Scriptpharm Risk
Management
MMed Distribution
Allegra
AfroCentric Technologies
EssentialMed
Klinikka
Wellness Odyssey
The Cheese Has Moved
AfroCentric Distribution
Services
Tendahealth
AfroCentric Integrated
Corporate Solutions
PHA
DENIS

 

2. Namibia
Medscheme Namibia

3. Botswana
Associated Fund Administrators

4. Zimbabwe
Medscheme Zimbabwe

5. Eswatini
Medscheme Administrators Eswatini Medscheme Health Insurance Eswatini

6. Mauritius
Medscheme Mauritius Medscheme International

         

INVESTMENT CASE

INVESTMENT CASE

Our diversified business model and growth strategy enable us to achieve sustainable growth and value creation across the healthcare sector by leveraging our competitive advantages.

Our strong investment case was demonstrated during the year through our agile response and resilience in the face of the coronavirus (COVID-19) pandemic. Despite the challenges faced, we were able to leverage our diversified business units to ensure we met our client service level agreements.

Strong market
positioning

  • One of the largest health administration businesses in the South African healthcare sector
  • An established track record as a medical scheme administrator – 3.8 million lives under our care (39.55% of market share)
  • An integrated healthcare business and market leader in managed care
  • The largest distributor of chronic medicine to public hospitals and clinics
  • Approximately 10 million scripts dispensed per annum – public sector makes up 80% of the total prescriptions dispensed

(For more information, please see our business model and the Group CEO's review)

Diversified across
complementary
healthcare services

  • A diversified healthcare business with growing exposure across the healthcare value chain in South Africa – pharmaceutical business generates 49% of revenue
  • Increased diversification enables us to optimise our clients' healthcare costs
  • A presence in other Southern Africa countries
  • Diversification makes us more sustainable in a changing healthcare environment

(For more information, please see our business model)

Multiple
growth drivers

  • Maximising value with our new integrated business model
  • Optimising value chain to enhance efficiencies and reduce healthcare costs
  • Digitising to improve client experience – one million claims processed by robotic process automation (RPA)
  • Leveraging healthcare and financial services opportunities with Sanlam partnership
  • Positioning for success in National Health Insurance (NHI) environment

(For more information, please see our business model and the Group CEO's review)


View investment case