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The operating segments identified are examined from a service perspective (total healthcare versus IT) and geographical
perspective (South Africa versus Africa). The geographical segments identified include all businesses outside of South Africa
which include Botswana, Mauritius, Namibia, Eswatini and Zimbabwe. Individually, each business outside of South Africa is not
material hence management has taken the decision to disclose all businesses outside of South Africa as a separate operating
segment. All segments have been disclosed according to what the Chief Operating Decision-Maker reviews.
- Healthcare SA – consists of medical scheme administration and health risk management services in South Africa.
- Healthcare Retail – consists of pharmaceutical sales/services by Pharmacy Direct, MMed, Scriptpharm Risk Management,
Curasana and Activo Health. These services are rendered in South Africa.
- Healthcare Africa – consists of all healthcare services outside of South Africa. This includes associate earnings (Botswana,
Namibia, Zimbabwe, Eswatini and Mauritius). Eswatini and Zimbabwe operations are classified as discontinued operations.
- IT – this relates to all IT-related services for the Group predominantly within South Africa.
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