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INTEGRATED REPORT 2017
PERFORMANCE
SUMMARY FOR THE YEAR
VOICE OF THE CUSTOMER
SURVEY POSITIVE RESPONSE
RATE OF
85.31%
DIVIDEND INCREASED BY
16.67%
TO
28 CENTS
PER SHARE FOR
THE YEAR
18%
INCREASE IN SHARE PRICE
THE HEALTHCARE BUSINESS,
AFROCENTRIC HEALTH
PROPRIETARY LIMITED (“AHL”),
ACHIEVED A
LEVEL 2
B-BBEE
STATUS FOR THE FIFTH
CONSECUTIVE YEAR
TITANIUM AWARD
FOR
EXCELLENCE IN CORPORATE
SOCIAL INVESTMENT
WE ACQUIRED
WELLNESS
ODYSSEY AND THE
CHEESE HAS MOVED
(“TCHM”)
IN 2017
5 236
EMPLOYEE
COMPLEMENT
R6.9 MILLION
TRAINING
SPEND
SAICA ACCREDITED
TRAINING PROGRAMME
R154.1 MILLION
COST
SAVINGS BASED ON
INSURANCE FRAUD
MANAGER (“IFM”)
SOFTWARE
49.89%
INCREASE IN
OPERATING PROFIT
R243.2 MILLION
FRAUD,
WASTE AND ABUSE CASES
DETECTED AND CONFIRMED
TOTAL REVENUE INCREASE
BY 20.22%
AMALGAMATION OF BONITAS
MEDICAL AID FUND (“BONITAS”)
AND
LMS MEDICAL FUND
(“LIBERTY”)
INCREASED
THE NUMBER OF LIVES UNDER
OUR CARE BY APPROXIMATELY
125 000