48 / 136
Strategy
AfroCentric INTEGRATED ANNUAL REPORT 2016
46
Stakeholder group Overview
Impact and engagement
Expectations/concerns
How we respond
AfroCentric
employees
The Group’s employees
who perform core functions
within the organisation
AfroCentric employees are
the means by which the value
proposition is operationalised.
The Group has a responsibility
to clients to ensure all core
employees are in place for
the smooth running of the
organisation
Employees are engaged
regularly through internal
communication channels such as
the company intranet. Learning
and development is a continuous
process supported by the
AfroCentric learning academy
Job stability and
employee wellness
Growth of the business
Transformation
Growth
Trade unions
National Education,
Health and Allied Workers
Union (“NEHAWU”)
is
the union for workers from
the Education, Health,
Government and Social
Welfare sectors
Trade unions have the ability to
stagnate business operations
through industrial action
Engagement is conducted as
required, primarily if there are
any matters regarding terms of
employment. The relationship is
managed by the Group’s Human
Capital function
Fair and equitable
standards of employment
Benchmarking of
remuneration
Transformation
Banks and
other financial
institutions
Banks are used to invest and
manage the Group’s funds
The Group is not highly geared.
All excess cash reserves are
invested with financial institutions
to generate a return. The
investment income forms part of
the Group’s profitability and is
used within Group’s operations in
the ordinary course of business.
Engagement takes place daily
with financial institutions,
managed by Group Finance
N/A
N/A
Government
National Health Insurance
(“NHI”
), a proposed
initiative from government
to ensure that all South
Africans have access to
appropriate, efficient and
quality health services
Government is a key stakeholder
particularly so with the advent of
a unified NHI, due to be phased
in over a 14-year period. Group
revenue could be negatively
impacted in the longer term if
there is a significant move away
from private healthcare funding.
Equally, revenues could be
positively impacted if tenders are
issued to the private sector for
service delivery
There is ongoing engagement
with government (predominantly
the Department of Health) to
ensure there are adequate
procedures in place for the
NHI to run smoothly and for
AfroCentric to bid for any
opportunities that may arise
Standardisation of
efficient and quality
health services for all
individuals
Transformation
Diversifying revenue
sources
Client service