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AfroCentric INTEGRATED ANNUAL REPORT 2016
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Strategy
Material matters
Why material?
Risks
Opportunities
Stakeholders
Response
AfroCentric is a skills-intensive business,
particularly in the actuarial, IT and
specialist medical fields, all of which are
portable skills. Experienced and skilled
employees are highly mobile, and in
demand locally and internationally
Retention of skills is critical to retaining
intellectual property and managing the
knowledge base
Increased investment in human
capital and through its empowerment
credentials the Group becomes
increasingly attractive to black
professionals
Employees
Diversifying revenue sources
Growth
Cybercrime is increasingly becoming
a concern across the industry. If not
managed, this could result in financial
penalties and loss of consumer
confidence
AfroCentric invested in the latest
IT systems and performs regular
maintenance to current systems to
ensure shareholder value is enhanced
and high standards of client service are
upheld
• IT suppliers
• The Group’s clients (schemes)
Cost consciousness
Client service
LOSS OF CRITICAL
SKILLS/EMPLOYEES
CYBERCRIME AND
DATA SECURITY
In a skills-intensive business, key and
scarce human capital are costly to
replace
Data interception could lead to the
loss/corruption of critical information
and intellectual property as well as
jeopardise client relationships