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AfroCentric INTEGRATED ANNUAL REPORT 2016
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Operational reviews
OVERVIEW
Over the past 15 years, DBC pioneered a growing global
network of advanced specialist centres with a definitive goal:
to provide better results, more efficiently, with a greater cost
benefit.
The Klinikka business delivers services to Medscheme
members (among others) who suffer from chronic spinal
conditions. Klinikka monitors the progress of each patient
treated at a DBC Centre. This focus on quality and outcomes
is the foundation of a sustainable future for Klinikka and DBC.
STRATEGY
The DBC treatment is designed as part of an integrated
managed care programme to reduce the overall cost of
care for spinal conditions with the aim of operating the DBC
brand in 19 centres throughout South Africa in the near
future.
OPPORTUNITIES AND CHALLENGES
The DBC Centre network is owned by independent inter-
disciplinary medical teams who work together in providing
evidence-based care to patients. This is in line with the vision
of the National Department of Health for sustainable medical
service providers and is a model that aligns to the intentions
defined in the recently published NHI White Paper.
PERFORMANCE OVERVIEW AND OUTLOOK
Klinikka’s highlights include retaining 100% of health risk
management contracts demonstrating acceptance of the
DBC value proposition in South Africa. Agreements are now
in place with all major health risk management providers.
Klinikka also successfully implemented a cloud-based Centre
Management Tool which enables Klinikka to monitor each
patient’s confidential clinical progress at every DBC Centre in
South Africa.
Future plans include the opening of new DBC Centres and
a consumer marketing campaign to raise awareness of the
DBC treatment among the general public. Klinikka intends
to extend training and development of the inter-disciplinary
clinical teams who own and operate the DBC Centres to
ensure the quality of treatment outcomes is maintained.
All health risk management partners benefit from Klinikka’s
individual attention, and each programme is tailored to the
specific needs of each scheme’s membership. Delivering
customer satisfaction will continue to drive the business as it
moves forward.
KLINIKKA
Klinikka (Pty) Limited (“Klinikka”) was incorporated in 2013 and is the distributor and manager for the
Documentation Based Care (“DBC”) musculoskeletal rehabilitation system. Klinikka holds the master
licence to supply the DBC technology in Southern Africa, Southern America and Australia.
Quality and
outcomes is
the foundation of
a sustainable future
for Klinikka
and DBC