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113

INTEGRATED REPORT 2017

Each student received R154 272 to cover expenses such as

accommodation, tuition and a living allowance. The students

also received laptops to assist them in their studies. The criteria

applied to select the bursary recipients were based on academic

excellence and the financial need of the students.

LEARNERSHIP PROGRAMMES

The Learning and Performance Academy has a number of

learnership programmes for both our employees and to

unemployed people over the financial year. Our programmes

give them the opportunity to gain a qualification as well as

valuable working experience. A total of 130 external learners

were hosted in the business over the 2016/17 financial year.

It is our intention, as a company, to place these learners,

wherever possible, within our business after the successful

completion of their learnerships.

LEADERSHIP DEVELOPMENT

During the 2016/17 financial year, our leadership competencies

were reviewed to ensure alignment with our business strategy.

New leadership competencies allow for leadership development

programmes where employees are trained to achieve our

business goals under a unified leadership brand.

As a business, we understand that being a leader is not so

much what you do, but rather how you do it. For this reason, it

is important that our leaders are developed and display those

behaviours and skills that inspire and engage our employees.

PERFORMANCE MANAGEMENT

AfroCentric uses a Balanced Scorecard (“BSC”) approach to

performance management. The BSC provides management

with the tools they require to drive future competitive success. It

translates an organisation’s strategy into a set of performance

measures that provide the framework for a strategic

measurement and management system.

When managing individual performance, the aim is to create a

“win-win” environment where managers and employees share

clear expectations and objectives from the outset. Employees

participate in all phases of the process and share ownership

of the outcomes with the organisation. Individuals understand

how their performance and behaviour links to the organisational

strategy. We emphasise self-management in achieving total

quality and customer service, and employees are encouraged

to maximise their contribution in their current role, while having

access to opportunities to grow and develop their careers

within the AfroCentric Group.

EMPLOYEE WELLNESS PROGRAMME

AfroCentric’s passion for people, organisational performance

and healthcare informs all human capital strategies, policies

and structures. The Group employee wellness programme

(“EWP”) forms an integral part of the components of the

employee value proposition, linking health, wellbeing and

overall performance.

The EWP is based on four pillars: physical wellbeing, emotional

wellbeing, financial wellbeing and organisational wellbeing. It

provides independent, confidential, professional counselling

and advisory services to permanent and non-permanent

employees and their direct household dependants.