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EXPECTATIONS/CONCERNS
RELATED MATERIAL MATTERS
AND OUR STRATEGIC RESPONSE
• Adherence to JSE Listings Requirements
• IFRS compliance
Material matter 9
Enhance shareholder value
• Compliance
Material matters 1, 9
Enhance shareholder value
Deliver exceptional client service
• Procurement opportunities
• Contract terms
Material matters 6, 11
Promote transformation
• Job stability and employee wellness
• Growth of the business
Material matters 3, 6, 7, 10
Promote transformation
Uplift our people
• Fair and equitable standards of employment
• Benchmarking of remuneration
Material matter 10
Promote transformation
Uplift our people
• Standardisation of efficient and quality health services
for all individuals
Material matters 1, 3, 6, 9
Promote transformation
Diversify revenue sources
Deliver exceptional client service
Maximise growth opportunities
Reduce the cost of healthcare
41
INTEGRATED REPORT 2017