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35

INTEGRATED REPORT 2017

REGULATORY COMPLIANCE

LOSS OF CRITICAL

SKILLS/EMPLOYEES

PROJECT RISKS

Compliance affects our right to

do business.

The experienced and skilled employees

that AfroCentric depends on, particularly

in the actuarial, IT and specialist medical

fields, are highly sought after locally and

internationally.

We aim to retain our employees and the

intellectual capital vested in

the business.

The Group is running a number of

projects such as the AfroCentric and

Sanlam partnership. It is imperative that

the Group ensures:

• an integrated approach on financial

and distribution activities;

• the appointment of vendors with

domain knowledge as well as

adequate project management

resources and skills; and

• good governance.

Regulatory non-compliance will lead

to loss of our accreditation, impeding

our ability to do business. This will

negatively impact on revenue

and profitability.

Skills shortages make hiring and

retaining the right employees more

expensive.

Poor governance and quality of

resources may cause budget overruns

and erosion of the contract value.

Ongoing engagement with regulatory

bodies on proposed regulation and

legislation.

The Group’s increased investment in

human capital, and its empowerment

credentials makes it increasingly

attractive to black professionals.

Integrated service offerings within Africa.

• Regulators

• Our clients – medical schemes

• AfroCentric employees

• Suppliers

• Regulators

• Our clients – medical schemes

Maximise growth opportunities

Promote transformation

Deliver exceptional

client service

Uplift our people

Improve efficiencies through

cost consciousness

Diversify revenue sources

Maximise growth opportunities

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