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INTEGRATED REPORT 2017
PERFORMANCE SUMMARY
• Successful amalgamation of the Bonitas Medical Fund and LMS Medical Fund in October 2016 and the integration of the
two medical schemes’ benefits in January 2017
• Expanding the emerging risk, mental health and spinal programmes to existing scheme clients
• Opened new branches in Klerksdorp and Bellville, Cape Town
• Achieved ISO 9001 accreditation in 2012
CONTRACTS WON
Nedgroup Medical Aid Scheme
Administration and managed care contracts were retained after a rigorous tender
process, with additional services secured from competitors including actuarial
services, networks and medicine management. Effective January 2018.
SAMWUMED
Managed care contract for managing chronic medicine and HIV disease
management with effect from January 2017.
Forensics contract effective from June 2017.
South African Police Service
Medical Scheme (“POLMED”)
GP and specialist profiling, and hospital efficiency profiling secured from a
competitor, effective 2017.
Forensics contract effective from May 2017.
Bonitas Medical
Diabetes disease management contract with effect from May 2017.
Road Accident Fund
Road Accident Fund recovery contracts (in partnership with GMI), Fedhealth
Medical Scheme and Sasolmed Medical Scheme from April and June 2017
respectively.
Other
The HIV Disease Management contract for SA Breweries Medical Scheme was
retained even though the scheme’s administration moved from MMI to Discovery.
AWARDS
Titanium Awards Recognising Excellence in Healthcare in:
• Service Excellence – Administrators – Medscheme; and
• Service to membership (closed medical schemes) – Nedgroup Medical Aid Scheme.