Our business model

Financial capital

The pool of funds (equity) the Group relies on:

  • Funds reinvested in the Group
  • Return on investments
  • Revenue generated from services

Key inputs

  • R3.1 billion net asset value
  • R263 million reinvested funds

Intellectual capital

The knowledge-based intangible assets:

  • Systems and processes
  • Customised IT systems
  • Licences
  • Business and industry knowledge

Key inputs

  • IT systems and relevant licences
  • IFM software
  • Medical administration

Manufactured capital

Our service platform, the Nexus IT system

Key inputs

  • IT solutions
  • Transactional switching
  • Specialised disease management
  • Back, neck and shoulder treatment
  • Pharmaceutical wholesaling
  • Pharmaceutical courier distribution
  • Services

Human capital

Our employees and contractors' skills, wellness and motivation

Key inputs

  • 5 693 employees

Social and relationship capital

The quality of AfroCentric's relationships with our material stakeholders

Key inputs

  • Managing stakeholder relations
  • Social licence to operate

Natural capital

Consumption of energy, water and paper to provide services

Financial capital

Outcomes

  • Normalised headline earnings per share 54.63 cents
  • R177 million in cash reserves
  • 9.2% dividend yield
  • 25% decrease in share price
  • Operating profit increased by 24.4%
  • Total revenue increased by 21.6%

Intellectual capital

Outcomes

  • Cost savings based on IFM – R1.5 billion
  • Value of managed care savings for medical scheme clients – R3.2 billion

Manufactured capital

Outcomes

  • 3.8 million lives under administration
  • 19 client medical schemes in Southern Africa

Human capital

Outcomes

  • R4.5 million invested in training employees
  • R400 000 invested in bursaries
  • Skilled and motivated workforce
  • Training and developing skills

Social and relationship capital

Outcomes

  • R2.8 million invested in enterprise development (ED)
  • R6 million invested in supplier development (SD)
  • R3.3 million invested in socioeconomic development (SED)

Natural capital

Outcomes

  • Environmental impact monitoring and management
  • Optimised energy, water and paper use
  • Enhanced awareness communication Group-wide