Living our purpose through the pandemic
Clients and members
- Over 1 million tests conducted
- R868 million paid for tests
- Over 100 000 cumulative admissions
- Approximately 15 000 total deaths
- R11.5 billion paid for COVID-19 related admissions
A WhatsApp solution was rolled out to medical scheme members as an additional communication and self-help platform to educate members and update them on the current status of the COVID-19 pandemic
Shareholders
Operating profit increased by 15.5%, representing Compound annual growth rate (CAGR) of 24.4% since 2016
Sustained net cash position with a positive return on equity
CAGR of 24.4% (2016 to 2021)
Employees
R17 million invested in enabling employees to work remotely
Our people have shown tremendous resilience. At year-end, 21% of our staff were working remotely while still maintaining our service levels
Community
The VirtualCareTM application was rolled out, enabling medical scheme members to consult with healthcare providers using a telehealth platform. In addition, free virtual COVID-19 consultations were offered to all South Africans through VirtualCarTM
4 webinars hosted for the clinical community relating to COVID-19 and the vaccination process
10 000 medical-grade masks supplied for nursing members of the Democratic Nursing Organisation of South Africa
Provided COVID-19 rapid testing stations at two major South African airports
Fast-tracking the vaccination process
The Group mobilised a national network of over 3 000 nurses to vaccinate eligible scheme members
190 082 vaccinations administered
6 vaccination sites
R31 million spent on vaccination roll out
"We take our responsibility as a leader in healthcare seriously.
We are committed to doing all we can to protect our members,
enable the response of the healthcare industry, and the country
at large – especially at this challenging and uncertain time."
AfroCentric Group CEO, Ahmed Banderker
