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AFROCENTRIC GROUP
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STRATEGY
Customer-centricity is a pillar of the business strategy and a philosophy which flows through all the other strategic objectives.
AFROCENTRIC
STRATEGIC OBJECTIVES
HELIOS ALIGNMENT TO THESE
Enhance
shareholder value
The systems developed and maintained by Helios are key enablers for the Group’s
growth. We facilitate the integration of new businesses/schemes which are acquired
through mergers or acquisitions. Successful integrations increase the Group’s
profitability and shareholder value.
Maximise growth
opportunities
Helios is well positioned to support the Group’s growth activities by leveraging systems
and infrastructure.
In addition, we are pursuing opportunities both in South Africa and Africa to license our
core systems to third parties.
Improve efficiencies
through cost
consciousness
To keep abreast of technological advances, Helios continues to identify and implement
more efficient solutions which enable process automation and cost-effective ways of
doing business.
Promote transformation
Transformation is a key imperative of the Group. Helios has implemented
structures (such as the Helios B-BBEE Steering Committee) to promote and
monitor transformation within the business. Recruitment and development of
skills are a key part of the transformation initiatives within Helios.
Diversify
revenue sources
Helios has implemented a business development strategy to identify adjacent markets
where our systems and solutions are able to add value. These opportunities are
actively pursued.
Deliver exceptional
client service
Technology is a key enabler for clients to obtain service. Helios is investing in the
prerequisite digital technologies and omni-channel client engagement methods to
benefit clients across the Group.
Reduce the cost
of healthcare
Helios has adopted an aggressive digital strategy that will realise relevant self-service
functionality by offering more services and products to our members, brokers and
providers. This will introduce efficiencies and additional growth opportunities. Our
fraud, waste and abuse solutions are designed to return significant cost savings for
our business.
Uplift our people
Reporting structures have been reviewed to reduce unnecessary red tape and
bureaucracy and thereby empower our employees in decision-making. Coupled to this,
we are looking into investing in significant development opportunities across all our
employee functions.
HELIOS IT SOLUTIONS CONTINUED
OPERATIONAL REVIEWS