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77

INTEGRATED REPORT 2017

AFROCENTRIC

STRATEGIC OBJECTIVES

KLINIKKA’S ALIGNMENT TO THESE

Enhance

shareholder value

The new contracting model introduced in 2017 increases the profitability of Klinikka,

thus enhancing shareholder value for the Group.

Maximise growth

opportunities

By partnering with Workability, Klinikka is able to grow its network and contracting

potential faster, resulting in more lives under the Group’s care.

Improve efficiencies

through cost

consciousness

The CIS is used throughout the treatment process to document, design, analyse and

report. The CIS manages information and facilitates individual or group reporting

between customers, organisations and treatments.

The Bonitas Capped Fee Agreement also helped reduce the cost of treatment

per member.

Promote transformation

All new DBC centres will preferably be black-owned and operated in historically

disadvantaged areas.

Diversify

revenue sources

The new contracting model enables us to generate income from managed

care contracts.

Deliver exceptional

client service

The annual Clinical Outcomes report for 2016 confirmed that we achieved more

improved levels of client satisfaction in South Africa than the global average for the

DBC network (as measured by the CIS system).

Reduce the cost

of healthcare

The DBC programme has proven to reduce the cost of musculo-skeletal care with

a sustained return on investment (“ROI”) of 128% to 480% for every Rand spent on the

DBC programme for medical schemes.

Uplift our people

We are partnering with operators to bring the DBC programme to areas that were

historically underserviced, and our ownership will reflect AHL’s transformation targets.

OPPORTUNITIES AND CHALLENGES

The implementation of the NHI will accelerate Klinikka’s growth.

Klinikka will ensure that the healthcare network implements and

maintains clinical standards in the DBC centre network, which

is owned by independent interdisciplinary medical teams who

work together in providing evidence-based care to patients.

This will assist large medical schemes and insurers that require

national service providers to provide specialist treatments.

Klinikka aims to ensure that clinical standards and systems are

reviewed to ensure that we maintain the required standard in

all centres.

OUTLOOK

Clinical performance will be a priority for our long-term

profitability. Klinikka is confident that the growing centre network

will maintain its clinical standards and that training with our

Finnish document-based care solutions (“DBCS”) partners will

be productive.

We will implement the Bonitas Capped Fee Agreement, entered

into on 1 April 2017 and are focused on its inherent operational

challenges. We are working to establish a contract with

Workability centres in Bloemfontein and Port Elizabeth and

to develop a reporting system and operational support.

We are working with Medscheme Namibia to open our first

Namibian DBC centre which will be operated under a unique

business model to ensure the best possible care at a sustainable

price in this new market. The strategy is to follow Medscheme

into southern Africa.

We are actively engaging with DBCS partners in Finland to

reduce the cost of the DBC programme. We have indicated

that we are willing to assist in the support and manufacturing

for global distribution from South Africa. This would increase

Klinikka’s revenue and reduce the cost of the parts and devices

globally for our DBCS partners.

Read about Klinikka on AfroCentric’s website,

http://www.afrocentric.za.com/bus-hea-klinikka.php