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AFROCENTRIC GROUP

76

OPERATIONAL REVIEWS

KLINIKKA

Quality

and

outcomes

is the foundation of a

sustainable future

for Klinikka and DBC.

OVERVIEW

Klinikka Proprietary Limited (“Klinikka”) was incorporated

in 2013, and is the distributor andmanager of theDocumentation

Based Care (“DBC”) musculo-skeletal rehabilitation system in

southern Africa. In the past 17 years, Klinikka teams have

implemented DBC protocols, evidence-based protocols,

interdisciplinary treatment teams and, most recently, a functional

rehabilitation programme.

Our definitive goal is to provide better results, more efficiently,

with a greater cost benefit, to continuously innovate. We offer

services to patients and provide managed care services.

Klinikka has also successfully implemented contracting models

such as Sasolmed Capitation Agreement and the Bonitas

Capped Fee Agreement.

The DBC service has been funded from the “risk benefit” based

on a global fee since 2008. This combination of continuous

development in the clinical capability and contracting has

enabled the Klinikka Network to hold 3 000 treatment sessions

per month in South Africa in the 2016/17 financial period.

PERFORMANCE SUMMARY

• Implementation of the Bonitas Capped Fee model

• 3 000 treatment sessions per month in South Africa

in 2016/17

• 12 DBC centres and two Workability centres

• Implementation of a cloud-based Centre Management Tool

• DBC clinical information system (“CIS”) has enabled the

effective information management throughout treatment

• During the 2016/17 financial period, 23 medical schemes

saved between R103 million and R170 million, through the

conservative treatment of chronic back and neck pain with

the help of DBC.

STRATEGY

Klinikka is currently managing a network of 12 DBC centres and

two Workability centres.

The DBC treatment is designed as part of an integrated

managed care programme to reduce the overall cost of care for

spinal conditions supporting the Group’s healthcare service

offering.

The aim is to increase this network with an additional five centres

in 2018, and to investigate a new equipment rental option to

increase the number of commercially viable DBC centres in

South Africa.