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AFROCENTRIC GROUP

72

OPERATIONAL REVIEWS

AFROCENTRIC

STRATEGIC OBJECTIVES

AFROCENTRIC HEALTH SOLUTIONS’ ALIGNMENT TO THESE

Enhance

shareholder value

The renewal of our core administration contracts provides certainty and stability in the

business for planning purposes.

Maximise growth

opportunities

The client uptake on our new services from our managed care entity and associate

subsidiaries has been pleasing. Clients recognise the value of our suite of services and

our expert providers.

Improve efficiencies

through cost

consciousness

The business emphasises prudence – every employee embraces cost consciousness in

their daily activities. We empower and reward our employees for innovative solutions.

Diversify

revenue sources

The introduction of Allegra, IFM, DBC, Pharmacy Direct and Helios is intended to

achieve this goal. Decision-making is comparatively slow in our markets, but we are

optimistic this will improve in the next 12 to 18 months.

Deliver exceptional

client service

NHP has won the Professional Medical Review (“PMR”) Africa award for the best

service in Namibia for 2016.

OPPORTUNITIES AND CHALLENGES

To realise opportunities across the continent, it is critical that

AHS is culture conscious. South African healthcare funding and

practice is unique on the continent. The business model for

South Africa must be adapted to local regulatory, industrial and

social customs. The business is sensitive to the socio-cultural

barriers that must be overcome during multinational trading to

smoothly integrate new acquisitions and partnerships into the

core business.

Sanlam’s presence in Africa and other emerging markets

presents an opportunity to enter into new territories with a

partner who has an established brand equity, a distribution

network and deeper understanding of the markets.

OUTLOOK

Partnerships have become more relevant to the success of our

efforts to counter healthcare inflation and enable access to

quality care. Thus, we have begun to enter the service provision

space, due to the critical importance of this pillar in healthcare.

We are looking to collaborate with Sanlam in the rest of Africa.

We are engaging with the Namibia Funders Association to roll

out IFM to the industry; and with the Zimbabwean Healthcare

Funders Association to roll out Allegra Switching Solutions.

Visit the AfroCentric Health Solutions page on the

AfroCentric website,

http://www.afrocentric.za.com/

bus-hea-solutions.php

AFROCENTRIC HEALTH SOLUTIONS CONTINUED