AFROCENTRIC GROUP
72
OPERATIONAL REVIEWS
AFROCENTRIC
STRATEGIC OBJECTIVES
AFROCENTRIC HEALTH SOLUTIONS’ ALIGNMENT TO THESE
Enhance
shareholder value
The renewal of our core administration contracts provides certainty and stability in the
business for planning purposes.
Maximise growth
opportunities
The client uptake on our new services from our managed care entity and associate
subsidiaries has been pleasing. Clients recognise the value of our suite of services and
our expert providers.
Improve efficiencies
through cost
consciousness
The business emphasises prudence – every employee embraces cost consciousness in
their daily activities. We empower and reward our employees for innovative solutions.
Diversify
revenue sources
The introduction of Allegra, IFM, DBC, Pharmacy Direct and Helios is intended to
achieve this goal. Decision-making is comparatively slow in our markets, but we are
optimistic this will improve in the next 12 to 18 months.
Deliver exceptional
client service
NHP has won the Professional Medical Review (“PMR”) Africa award for the best
service in Namibia for 2016.
OPPORTUNITIES AND CHALLENGES
To realise opportunities across the continent, it is critical that
AHS is culture conscious. South African healthcare funding and
practice is unique on the continent. The business model for
South Africa must be adapted to local regulatory, industrial and
social customs. The business is sensitive to the socio-cultural
barriers that must be overcome during multinational trading to
smoothly integrate new acquisitions and partnerships into the
core business.
Sanlam’s presence in Africa and other emerging markets
presents an opportunity to enter into new territories with a
partner who has an established brand equity, a distribution
network and deeper understanding of the markets.
OUTLOOK
Partnerships have become more relevant to the success of our
efforts to counter healthcare inflation and enable access to
quality care. Thus, we have begun to enter the service provision
space, due to the critical importance of this pillar in healthcare.
We are looking to collaborate with Sanlam in the rest of Africa.
We are engaging with the Namibia Funders Association to roll
out IFM to the industry; and with the Zimbabwean Healthcare
Funders Association to roll out Allegra Switching Solutions.
Visit the AfroCentric Health Solutions page on the
AfroCentric website,
http://www.afrocentric.za.com/bus-hea-solutions.php
AFROCENTRIC HEALTH SOLUTIONS CONTINUED




