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INTEGRATED REPORT 2017
ALLEGRA
Pursuing a strategy of
driving value
while
lowering healthcare costs
.
OVERVIEW
Allegra is a healthcare company that provides technology
platforms for total patient care. The company creates software
solutions that adapt healthcare providers to current and future
customer care challenges. Allegra is assisting in driving down
healthcare costs by facilitating a holistic view of the patient and
reducing duplication across multiple systems.
The Allegra platform integrates healthcare stakeholders such as
medical aids, insurance companies and healthcare providers.
This allows for members of the Allegra Healthcare community to
share a single patient health record for each patient, across the
southern African healthcare network. Allegra solutions reduce
risk, both in patient management, by enabling the patient to
share their profile with relevant care providers; and actuarial risk,
through providing biometric data exchanges to funders.
Value creation complements cost and risk reduction. Other
systems in the Allegra stable include tools for practice
management, dispensing and nurse practice management.
In the 2017 financial year, Allegra adopted “mutualism” as one
of its corporate values.
PERFORMANCE SUMMARY
• Alpha Pharm network
implementation
Allegra signed an agreement with the Alpha Pharm network in 2015 to roll out its Allegra
Clinic Management System across more than 800 Alpha Pharm branded pharmacies.
59 Alpha Pharm clinics have started to use Allegra.
• Biokineticists network
onboarding
Allegra signed an agreement with SmartHealth to connect the biokineticists in the
Biokineticist Association of South Africa (“BASA”). Allegra developed a new digital
contracting and onboarding platform, which has been used by 306 biokineticists to register
online, while 193 biokineticist practices have subscribed to provide the Allegra wellness
screening service to Medscheme and MMI Group members.
• Passage to India
Through its interaction with BASA, Allegra was invited to partner with MMI to bring wellness
screening to their new health insurance partner in India, Aditya Birla. This made the digital
contracting and onboarding platform very valuable; 226 fitness trainers in India have now
subscribed to the Allegra wellness screening service for new health insurance members in
that country.
• Retail dispensing
system
Allegra has been working on developing a new dispensing system for pharmacies
since 2013; Pharmacy Direct is successfully using the system. In addition, Allegra has
worked with a retail chain to test the system in a multibranch environment. This pilot has
emphasised the need for improved user-onboarding strategies, which will inform future
implementation approaches. The brand-new Allegra Retail Dispensing System is now ready
for introduction to a range of new clients, and efforts are underway to introduce this system,
which supports Allegra’s vision of “total patient care”, to the rest of the market.
• Digital subscriptions
Allegra has streamlined its acquisition process by developing an online contracting system,
as well as integrating this with an easy-to-use online onboarding solution. This digital
sales process is being optimised to further reduce costs and improve user adoption of
Allegra technology. This has been developed in order to achieve two of Allegra’s strategic
objectives, namely to offer lower cost-to-value ratio to our clients and to achieve high asset
utilisation by selling the same product to many clients as quickly as possible. The successful
implementation of this new digital system is a significant highlight for the 2017 financial year.