Operational Review: Allegra

    Well-positioned for growth  
  A flexible, yet established technology infrastructure that is ready for expansion into new transactional markets, locally and internationally.  
 

Overview

Management solutions for sub-Saharan Africa

The objective of Allegra is to enhance clinical information management and total pharmaceutical care through the provision of a software suite that integrates dispensing, primary healthcare, practice management and wellness management modules into one user-friendly and comprehensive system. Allegra provides one platform that allows integration between healthcare stakeholders such as medical aids, insurance companies and healthcare providers. This results in the opportunity of one shared patient health record across the southern African healthcare network for those who are a part of the Allegra healthcare community. The Allegra solution provides a platform for critical patient information management, whilst enhancing business processes.

Allegra products

ALLEGRACONNECT

Allegra acquired Interpharm from Medscheme during 2011. Interpharm was the first electronic switch to successfully introduce real-time switching in both the South African and Namibian pharmacy markets. Interpharm was rebranded to ALLEGRACONNECT.

The ALLEGRACONNECT business philosophy is embodied in its market positioning statement: “state–of-the–art transaction switching”. The business is driven by the belief that cost-effectiveness and efficiency are achieved by ensuring that systems are always at the cutting edge of technology and optimised to deliver maximum customer value. ALLEGRACONNECT believes that the success of switching is a collaborative approach between the provider community, the switching company and the administrator.

ALLEGRACONNECT offers a very flexible solution that is able to handle the demands of multiple medical scheme administrators managing a variety of schemes each with vastly different demographics, benefit structures and multiple benefit options.

ALLEGRACONNECT enables real-time electronic data interchange between healthcare funders and providers of financial and clinical biometric data. Healthcare funders gain access to the South African pharmacy network via ALLEGRACONNECT. In Namibia, Botswana and Swaziland the ALLEGRACONNECT network includes all healthcare service providers.

CarePro

CarePro is a retail pharmacy management solution that includes: Touch screen point of sale, financial management system (including debtors and creditors management) procurement management and CRM including SMS and email as well as management reporting.

Developed from a pharmacist’s perspective, and from years of experience in patient care solutions, CarePro assists in the management of multi-branch pharmacy groups, keeping processes consistent, inventories low and profitability high. CarePro streamlines dispensing, procurement, financial and other operational procedures. It reduces multi-branch complexities by optimising workflows and automates repetitive functions currently performed by pharmacists. CarePro frees pharmacy staff to attend to patients’ needs and allows pharmacists to practise pharmaceutical care profitably.

ClinicPro

ClinicPro is a primary care practice management solution with electronic patient health records in multiple branches.

The application has financial and procurement management abilities, a time billing feature, an electronic diary that can be used for patient follow-up communication and printable patient health guidelines.

ClinicPro facilitates service delivery to patients via standardised protocols for immunisations, WellBaby, wound care, family planning and other primary care services. In addition, a full patient history is available during consultations to ensure informed decision making and quality patient care.

WellScreen

This assists healthcare providers to identify patient health risks and provide informed lifestyle and healthcare management advice based on accepted national and international guidelines. The WellScreen solution also provides suggested patient health interventions ensuring informed preventative care provision.

WellScreen empowers managed care and wellness management organisations, and life insurers to communicate with their members or policy holders in real time at point of care. This occurs via funder branded individual patient reports consisting of a health risk stratification and health guidelines. Member biometric information is transferred electronically to the relevant party and the report is generated and returned to point of care.

PathPro

PathPro offers healthcare service providers real-time electronic data interchange between the healthcare providers, pathology laboratories, and/or insurance companies. The interchange of data provides the opportunity for healthcare providers to interact with more than 70 insurance companies' clientèle. The pathology laboratory can look forward to meeting the requirements of the healthcare provider’s clients.

Any results returned from the requested pathology services are available as part of the patient’s health record and are available electronically to insurance companies ensuring accurate paperless information distribution.

PathPro creates a convenient and easily accessible network of healthcare providers to insurance companies, medical schemes and patients.

ScriptPro

ScriptPro is an automated management solution that supports the business processes of courier pharmacies. ScriptPro includes features such as automated script scheduling and claiming designed to optimise process flows and productivity by reducing unnecessary manual labour. The solution includes features that cover business processes from patient enrolment through to delivery of medication. The whole process can be monitored and managed via easy-to-use script statuses and tracking features.

ScriptPro empowers courier pharmacists to deliver consistent on-time pharmaceutical care and improve patient compliance.

ALLEGRA eCADEMY

The ALLEGRA eCADEMY offers Continued Professional development ("CPD") programmes to healthcare professionals across the healthcare industry, focusing on both clinical and business training programmes. Our clinical CPDs are SAMA accredited and allow professionals to adhere to their respective councils’ CPD requirements. Furthermore, our business training programmes empower learners to excel in their careers as entrepreneurs.

Focus areas in 2015

Expanding market share – increasing the number of pharmacies utilising the Allegra Pharmacy Management System.
Diversifying into new markets – increasing the number of countries in which Allegra has a presence as well as developing opportunities in the transactional switching space.
 
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